Privacy Policy

Effective Date: 01/05/2025
Valiance Consulting (referred to as "Valiance", "we", "us" or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose and store your personal information when you visit our website https://valiance.au, engage our services or interact with us.

​

1. What information we collect

We may collect personal information such as:

• Your name, email address, phone number and business details

• Information submitted via contact forms or service inquiries

• Website usage data (e.g. IP address, browser type, referral source, time spent on site, pages viewed)

• Any other information you provide directly to us

 

2. How we collect your information

We collect personal information through:

• Direct interactions (e.g. filling out a contact form, subscribing to updates, emailing us)

• Automated technologies (e.g. cookies, analytics tools)

• Third-party tools or platforms you may use to interact with us (e.g. Calendly, Stripe, Microsoft365)

 

3. Why we collect your information

We collect, use and store your personal information to:

• Provide our consulting services to you

• Communicate with you about your enquiries or projects

• Send newsletters or updates (only if you opt-in)

• Improve our website experience and service offering

• Meet legal and regulatory obligations

 

4. Disclosure of your information

We do not sell or rent your information. We may disclose your personal information to:

• Service providers we work with (e.g. email platforms, cloud storage, payment processors)

• Regulators or law enforcement agencies, where required by law

• Other third parties with your consent or as authorised under the Privacy Act

 

5. Data storage and security

We store your information securely using cloud-based services with appropriate technical and organisational measures to prevent unauthorised access, disclosure or misuse.

 

6. Accessing and correcting your information

You may request access to or correction of the personal information we hold about you at any time. Contact us at admin@valiance.au and we’ll respond within a reasonable time.

 

7. Cookies and analytics

We use cookies and third-party analytics (such as Google Analytics) to understand how visitors use our website. This helps us improve the user experience. You can manage cookie preferences through your browser settings.

 

8. Third-party links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of those sites.

 

9. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website. We encourage you to review it periodically.

 

10. Contact us

If you have any questions about this Privacy Policy or how we handle your information, please contact us at:

Valiance Consulting
Email: admin@valiance.au
Website: https://valiance.au